Modifications
Upon placement, orders undergo immediate processing. Regrettably, we are unable to make any alterations to order or delivery details, quantity, or selected items.
Unwanted Items
Returns are only acceptable for unopened or unused, non-personalised items within 28 days that you no longer wish to keep. Please refer to the Returns section below.
Returns
If you intend to return the item(s), please contact us with your order number to inform us, allowing us to initiate the return process. Once your return is approved, please coordinate the return of unopened or unused, non-personalised items, ensuring that any associated return costs are covered by you. Also, be sure to include the order number in your package before sending the item. Make sure to use recorded delivery or a courier service that requires a signature.